Page last updated at 29 August 2017 at 17:25
Your Green Recycling Bin
Your green recycling bin is collected fortnightly. We will collect your recycling bin together with your food waste bin one week and your black household waste bin and food waste bin the next week.
In your green recycling bin you can recycle the following:
Please remember all your recycling must be placed in the bin loose and clean.
You cannot recycle the following items in your green recycling bin:
Your Collection Day
Your green bin must be presented at the edge of your property/pavement by 6.30am on the day of collection, and be visible for the collection crews. Your collection time may vary on the day of collection.
Please refer to your annual recycling and waste collection calendar for all of your collection dates, or simply type in your postcode in to the property search to find your collection day.
You can now print your annual recycling and waste collection calendar online, by typing your postcode in to the property search and clicking on the link to your calendar.
My bin was not emptied – what do I do?
We work really hard to ensure that your bins are collected. If there is an operational issue with the collection the crew will return as soon as is possible to try again.
If you have individual bins at your property please check your bin to see if you have a hanger left on your bin telling you why it has not collected. If you do not have a hanger or would like to contact us please call us on 023 8068 8440 after 1.30pm on your day of collection.
If you are a property with communal bins please report any non-collected bins via this form
Additional Recycling Bin
Additional recycling can be left in a clear sack next to your green recycling bin for collection, or loose in a cardboard box. If you would like an additional recycling bin to be delivered to you at no charge, please use this online form
To find out more information see these pages:
Frequently Asked Questions
What happens to your recycling
If you have any further questions about this service please complete the online form