Page last updated at 28 July 2017 at 13:00
You must include your account or claim reference number (if you have one) in any correspondence.
- For Council Tax enquiries, please use our online form:
Council Tax Enquiry Form
- For enquiries regarding Housing Benefit and/or Council Tax Support, please use our online form:
Housing Benefit and/or Council Tax Support Enquiry Form
For all other enquiries, please use one of the contact methods below:
Council Tax 023 8068 8470
Business Rates 023 8068 8076
Please note that Officers are only available to accept calls for Council Tax or Business Rates between the hours of 10.30am and 3pm.
Housing Benefit 023 8068 8046
Council Tax Support 023 8068 8046
Upper Market Street,
- In person at Eastleigh House by appointment. To make an appointment regarding Housing Benefit, Council Tax Support, Council Tax or Business Rates, please call 023 8068 8046.
Office opening hours are 8.30am - 5pm Monday to Friday
The information that you provide to us will be used to maintain Council Tax and any related Benefit records. The information may be compared with that held by other Council departments, or other organisations, for the purposes of preventing or detecting fraud and in accordance with the Data Protection Act 1998.