Contact Us

Page last updated at 30 August 2017 at 11:57

You must include your account or claim reference number (if you have one) in any correspondence.

  • For Council Tax enquiries, please use our online form:

  Council Tax Enquiry Form

  • For enquiries regarding Housing Benefit and/or Council Tax Support, please use our online form:

  Housing Benefit and/or Council Tax Support Enquiry Form

For all other enquiries, please use one of the contact methods below:

  • Email us at:


  • Phone us on:

           Council Tax                  023 8068 8470

           Business Rates             023 8068 8076

           Housing Benefit            023 8068 8046

           Council Tax Support      023 8068 8046

  • In writing to:

          Eastleigh House,

          Upper Market Street,


          SO50 9YN

  • In person at Eastleigh House by appointment.  To make an appointment regarding Housing Benefit, Council Tax Support, Council Tax or Business Rates, please call 023 8068 8046.

Office opening hours are 8.30am - 5pm Monday to Friday 

The information that you provide to us will be used to maintain Council Tax and any related Benefit records. The information may be compared with that held by other Council departments, or other organisations, for the purposes of preventing or detecting fraud and in accordance with the Data Protection Act 1998.